Privacy Policy

Last Updated: August 24, 2026

VESTA LIGHTING ("VESTA," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or use www.vestalighting.com (the "Website"), purchase our products, create an account, contact us, or otherwise interact with us.

This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices you may have regarding your personal information.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through your use of the Website, or from third-party sources.

Information You Provide to Us

Depending on how you interact with VESTA LIGHTING, we may collect:

Contact Information

* First and last name

* Email address

* Phone number

* Billing address

* Shipping address

* Company name

* Business information

#Account Information

If you create an account, we may collect:

* Username

* Email address

* Password

* Saved shipping addresses

* Saved billing information

* Order history

* Account preferences

#Order & Transaction Information

When you purchase products from us, we may collect:

* Products purchased

* Order number

* Quantity

* Purchase price

* Shipping information

* Billing information

* Payment status

* Transaction details

Payment card information may be processed directly by our third-party payment processors. VESTA LIGHTING does not necessarily store complete payment card information on its own systems.

#Customer Service Information

When you contact us, we may collect information contained in:

* Emails

* Phone calls

* Contact forms

* Chat conversations

* Warranty claims

* Return requests

* Product inquiries

* Technical support requests

#Project Information

If you request lighting design or project assistance, you may voluntarily provide:

* Project photographs

* Landscape plans

* Drawings

* Property information

* Product requirements

* Fixture quantities

* Transformer requirements

* Cable information

* Project specifications

We use this information to provide product recommendations, technical assistance, and project support.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Website, certain information may be collected automatically.

This may include:

* IP address

* Browser type

* Device type

* Operating system

* Screen resolution

* Geographic region or approximate location

* Referring website

* Pages viewed

* Products viewed

* Search terms

* Time spent on pages

* Date and time of visits

* Links clicked

* Shopping cart activity

* Website interactions

This information helps us understand how visitors use our Website and improve our products, services, security, and online experience.

3. COOKIES AND TRACKING TECHNOLOGIES

Like many e-commerce websites, VESTA LIGHTING uses cookies and similar technologies.

Cookies are small data files stored on your device that allow our Website and service providers to recognize your browser and remember certain information.

We may use cookies to:

* Remember shopping cart contents

* Keep you signed into your account

* Remember preferences

* Understand Website traffic

* Analyze Website performance

* Improve Website functionality

* Measure advertising effectiveness

* Provide personalized content

* Support remarketing and advertising

* Detect fraud and security issues

Some cookies are necessary for the Website to function properly, while others are used for analytics, advertising, or personalization.

4. ANALYTICS

We may use third-party analytics services, such as Google Analytics, to understand how visitors use our Website.

These services may collect information such as:

* Website visits

* Traffic sources

* Pages viewed

* Device information

* Approximate geographic information

* User interactions

* Advertising-related information

Analytics providers may use cookies or similar technologies to collect this information.

We use analytics information to understand Website performance, improve the customer experience, evaluate marketing campaigns, and develop our products and services.

You may be able to control certain analytics and advertising preferences through your browser, device settings, or the applicable third-party provider's privacy controls.

5. HOW WE USE YOUR INFORMATION

We may use personal information for the following purposes:

# To Process Orders

* Process purchases

* Confirm orders

* Process payments

* Ship products

* Provide delivery updates

* Process returns and refunds

* Manage warranty claims

# To Provide Customer Service

* Respond to questions

* Provide technical support

* Assist with product selection

* Provide lighting recommendations

* Help with project planning

* Resolve order issues

# To Improve Our Website

* Analyze Website performance

* Improve navigation

* Improve product pages

* Personalize Website content

* Develop new products and services

* Understand customer preferences

# For Marketing

Where permitted by applicable law and where you have provided the required consent, we may use your information to send:

* Product announcements

* New product information

* Promotions

* Special offers

* Educational content

* Company news

* Other marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.

# For Security and Fraud Prevention

We may use information to:

* Detect suspicious transactions

* Prevent fraud

* Protect accounts

* Maintain Website security

* Investigate misuse

* Protect our customers and business

# To Comply With Legal Requirements

We may use and disclose information when necessary to comply with:

* Applicable laws

* Regulations

* Court orders

* Government requests

* Legal processes

6. HOW WE SHARE INFORMATION

VESTA LIGHTING does not sell your personal information for money.

We may share personal information with trusted third parties when necessary to operate our business, provide services, process orders, or comply with applicable law.

These parties may include:

# Payment Providers

Payment processors may process payment information necessary to complete transactions.

# Shipping & Delivery Providers

We may share information such as your name, address, phone number, and order details with shipping carriers and fulfillment partners.

# Website & Hosting Providers

We may use third-party providers that host, maintain, secure, and operate our Website.

# Analytics Providers

We may share information with analytics providers to help us understand Website traffic and user behavior.

# Marketing & Advertising Providers

Where permitted by law, we may work with third-party advertising and marketing providers to:

* Deliver advertisements

* Measure advertising performance

* Understand campaign effectiveness

* Provide remarketing services

* Personalize advertising

# Customer Service Providers

We may use third-party platforms to provide:

* Email support

* Live chat

* Customer service

* Technical support

* Warranty management

These service providers are authorized to use personal information only as necessary to provide services to VESTA LIGHTING.

7. PAYMENT INFORMATION

Payments made through our Website may be processed by third-party payment providers.

When you make a purchase, your payment information may be transmitted directly to the applicable payment processor.

VESTA LIGHTING does not intend to store complete credit card numbers or security codes on its own systems unless specifically required and handled in accordance with applicable security requirements.

Payment providers may have their own privacy policies governing their processing of payment information.

8. EMAIL MARKETING

If you subscribe to our email marketing list, we may use your email address to send:

* New product announcements

* Promotions

* Special offers

* Product education

* Company news

* Landscape lighting information

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our marketing emails.

Please note that even if you unsubscribe from marketing communications, we may still send transactional communications necessary to fulfill an order or provide services, such as:

* Order confirmations

* Shipping notifications

* Delivery updates

* Warranty communications

* Customer service responses

9. SMS / MOBILE MESSAGING

If VESTA LIGHTING offers an SMS or mobile messaging program, we may collect and process your mobile phone number and related information necessary to operate the program.

If you voluntarily opt into our SMS program, we may send messages regarding:

* Promotions

* Product announcements

* Order-related information

* Customer service

* Other permitted communications

We will not sell or rent mobile phone numbers collected through the SMS program for third-party marketing purposes.

You may opt out of marketing text messages at any time by following the instructions provided in the applicable message.

Message and data rates may apply.

Your consent to receive marketing text messages is not a condition of purchasing VESTA LIGHTING products.

10. INFORMATION FROM GIFT RECIPIENTS

If you purchase products as a gift and provide information about the recipient, we may collect information necessary to fulfill the order.

Gift recipient information may include:

* Recipient name

* Shipping address

* Phone number

* Delivery information

We use gift recipient information primarily to fulfill the applicable order and provide delivery services.

We do not use gift recipient information for marketing purposes unless the recipient separately provides consent.

11. THIRD-PARTY ADVERTISING AND REMARKETING

VESTA LIGHTING may work with third-party advertising partners that use cookies, pixels, or similar technologies to deliver advertisements based on your interaction with our Website.

For example, advertising providers may use information about pages or products you previously viewed to display relevant advertisements on other websites or platforms.

These technologies may help us:

* Measure advertising performance

* Understand customer interests

* Deliver relevant advertising

* Limit repeated advertisements

* Evaluate marketing campaigns

You may be able to control certain advertising preferences through your browser, device settings, advertising platform settings, or other available opt-out mechanisms.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

* Secure website connections

* Access controls

* Authentication procedures

* Restricted employee access

* Security monitoring

* Third-party security services

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

13. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

* Provide our products and services;

* Complete transactions;

* Maintain customer accounts;

* Provide customer support;

* Fulfill warranty obligations;

* Resolve disputes;

* Maintain business records;

* Comply with legal obligations; and

* Enforce our agreements.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

14. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

* Request access to personal information we hold about you;

* Request correction of inaccurate information;

* Request deletion of certain personal information;

* Request information about how your personal information is used or shared;

* Opt out of certain marketing communications;

* Withdraw consent where processing is based on consent; and

* Exercise other rights provided by applicable privacy laws.

To make a privacy request, please contact us using the information provided at the end of this Privacy Policy.

We may need to verify your identity before processing certain requests.

15. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), where applicable.

Depending on the circumstances, California residents may have rights to:

* Know what categories of personal information we collect;

* Request access to specific personal information;

* Request deletion of certain personal information;

* Request correction of inaccurate personal information;

* Opt out of certain sales or sharing of personal information;

* Limit certain uses of sensitive personal information; and

* Not receive discriminatory treatment for exercising applicable privacy rights.

VESTA LIGHTING does not sell personal information for monetary consideration.

If we engage in activities that constitute "sale" or "sharing" under applicable California law, we will provide the required opt-out mechanisms.

To submit a California privacy request, please contact us using the information below.

16. CHILDREN'S PRIVACY

Our Website is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

Where applicable law establishes a higher minimum age for consent or data collection, we will comply with the applicable requirement.

17. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, services, or platforms.

These third-party websites may have privacy policies that differ from ours.

VESTA LIGHTING is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

18. SOCIAL MEDIA

VESTA LIGHTING may operate or maintain accounts on third-party social media platforms.

If you interact with us through social media, the applicable social media platform may collect information about your interaction in accordance with its own privacy policy.

Your interactions with social media platforms are governed by the privacy policies and terms of those platforms.

19. BUSINESS TRANSFERS

If VESTA LIGHTING is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.

Any transfer will be subject to applicable legal requirements.

20. INTERNATIONAL DATA TRANSFERS

VESTA LIGHTING may use service providers located in different countries.

As a result, personal information may be processed or stored outside the country in which you reside.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

21. DO-NOT-TRACK SIGNALS

Some web browsers offer "Do Not Track" settings.

Because there is currently no universally accepted standard for responding to all Do Not Track signals, our Website may not respond to such signals in every circumstance.

We may, however, honor other privacy preference signals where required by applicable law.

22. CHANGES TO THIS PRIVACY POLICY

VESTA LIGHTING may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page.

Material changes may also be communicated through appropriate means where required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

23. ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies primarily to personal information collected through:

* www.vestalighting.com

* Our online services

* Online customer accounts

* Online order processes

* Online customer communications

It does not necessarily apply to information collected through offline interactions unless otherwise stated.

24. RELATIONSHIP TO OTHER POLICIES

This Privacy Policy should be read together with our:

* User Agreement

* Shipping Policy

* Returns & Refund Policy

* Warranty Policy

* Any applicable SMS/MMS Terms

These policies govern different aspects of your relationship with VESTA LIGHTING.

25. CONTACT US

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, please contact us.

VESTA LIGHTING

Privacy & Customer Support

Email: privacy@vestalighting.com

General Support: support@vestalighting.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST

# YOUR PRIVACY MATTERS

VESTA LIGHTING is committed to handling your personal information responsibly and transparently.

We use information to provide better products, better service, and a better landscape lighting experience while respecting your privacy choices.

© 2026 VESTA LIGHTING. All Rights Reserved.