Policies

Last Updated: Aug 24, 2026

Welcome to VESTA LIGHTING. These Terms & Conditions ("Terms," "Agreement") govern your access to and use of the VESTA LIGHTING website, including www.vestalighting.com (the "Website"), and your purchase and use of VESTA LIGHTING products.

By accessing the Website, creating an account, placing an order, or purchasing products from VESTA LIGHTING, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use the Website or place an order.

These Terms & Conditions constitute a binding agreement between you ("Customer," "Buyer," or "you") and VESTA LIGHTING ("VESTA," "we," "us," or "our").

These Terms apply to all purchases and orders made through the Website and, where applicable, orders placed by email, telephone, or other approved purchasing channels.

VESTA LIGHTING reserves the right to update or modify these Terms at any time. Changes will become effective when posted on the Website.

The Terms in effect at the time an order is placed will generally govern that purchase unless otherwise required by applicable law or agreed to by VESTA LIGHTING in writing.

You may use this Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website for any unlawful purpose.

• Attempt to gain unauthorized access to any portion of the Website or its systems.

• Interfere with the operation, security, or functionality of the Website.

• Upload or transmit malicious code, viruses, or other harmful material.

• Impersonate another person, company, or VESTA LIGHTING representative.

• Use the Website to distribute fraudulent, misleading, abusive, defamatory, obscene, or unlawful content.

• Copy, reproduce, distribute, modify, or commercially exploit Website content without written authorization from VESTA LIGHTING.

VESTA LIGHTING reserves the right to restrict, suspend, or terminate access to the Website if we determine that these Terms have been violated.

We make reasonable efforts to ensure that product descriptions, specifications, dimensions, images, pricing, and other information presented on the Website are accurate and current.

However, minor differences may occur between product images and actual products due to:

• Manufacturing changes

• Product improvements

• Screen or display settings

• Lighting conditions

• Material variations

• Normal variations in natural materials such as brass

VESTA LIGHTING reserves the right to modify product specifications, designs, finishes, packaging, or components without prior notice when such changes do not materially affect product performance.

For the most current product specifications, please refer to the applicable product page, technical documentation, or contact our customer service team.

All prices displayed on the Website are subject to change without notice.

VESTA LIGHTING reserves the right to correct pricing, product information, or other errors on the Website.

If an order has been placed with an incorrect price caused by a technical or clerical error, VESTA LIGHTING may contact the Customer to confirm whether the Customer wishes to proceed at the correct price.

Product availability is not guaranteed until an order has been accepted and confirmed by VESTA LIGHTING.

Certain products may be subject to quantity limitations, purchase restrictions, or availability limitations.

Submitting an order through the Website constitutes an offer to purchase the selected products.

VESTA LIGHTING reserves the right to accept, reject, or cancel any order at our discretion, including in situations involving:

• Product availability

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect shipping information

• Unusual or excessive order quantities

• Payment authorization issues

• Other circumstances requiring order review

If VESTA LIGHTING cancels an order after payment has been processed, the amount charged for the cancelled portion of the order will be refunded to the original payment method.

We accept the payment methods displayed at checkout.

By submitting payment information, you represent that:

• You are authorized to use the payment method.

• The information provided is accurate and complete.

• You authorize VESTA LIGHTING or its payment service provider to process the applicable charges.

VESTA LIGHTING reserves the right to request additional information when necessary to verify an order or prevent fraudulent transactions.

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery dates are provided for convenience and are not guaranteed unless expressly stated otherwise.

VESTA LIGHTING is not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, severe weather, customs clearance, natural disasters, transportation disruptions, or incorrect shipping information provided by the Customer.

For international orders, the Customer may be responsible for applicable customs duties, taxes, brokerage fees, and other import charges.

Please refer to our Shipping Policy for additional information.

VESTA LIGHTING products must be installed and operated according to the applicable product instructions, specifications, electrical codes, and local regulations.

Any line-voltage electrical work must be performed by a qualified and appropriately licensed electrician where required by applicable law.

Customers are responsible for ensuring that products are installed correctly and in compliance with all applicable:

• Local laws

• State laws

• Federal laws

• Electrical codes

• Building codes

• Safety regulations

Improper installation, wiring, modification, or use of products may result in property damage, electrical shock, fire, serious injury, or death.

VESTA LIGHTING is not responsible for injuries, property damage, or other losses resulting from improper installation, modification, misuse, or failure to follow applicable installation instructions and safety requirements.

Information provided on the Website, including installation guides, diagrams, videos, and educational content, is provided for general informational purposes and should not replace professional electrical advice.

VESTA LIGHTING provides limited warranty coverage for qualifying products against defects in materials and workmanship when products are properly installed, operated, and maintained under normal conditions.

Warranty periods vary by product category:

Warranty coverage is subject to the limitations, exclusions, and conditions described in the VESTA LIGHTING Warranty Policy.

For complete warranty details, please refer to our Warranty Policy

The warranty does not apply to products that have been subjected to:

• Misuse or abuse

• Mishandling

• Improper application

• Neglect

• Improper maintenance

• Accident

• Vandalism

• Improper installation

• Incorrect wiring

• Incorrect voltage

• Overloading

• Unauthorized modification

• Use of unauthorized components or accessories

• Unauthorized repair or adjustment

• Failure to follow product instructions

• Damage caused by external electrical conditions

• Normal wear and tear

• Normal cosmetic aging or material changes

• Environmental conditions beyond the product's intended application

Warranty claims may require proof of purchase and additional information, including photographs, videos, product model numbers, and installation details.

VESTA LIGHTING reserves the right to inspect or request the return of a product before determining whether a warranty claim is valid.

Returns and exchanges are subject to our Return Policy.

Certain products may be subject to special return conditions.

Customers are responsible for reviewing the applicable Return Policy before returning products.

Products returned without authorization may be refused or delayed.

Where a Return Merchandise Authorization ("RMA") is required, the Customer must obtain an RMA number or other authorization from VESTA LIGHTING before shipping the product back.

Customers should inspect shipments promptly after delivery.

If an order arrives damaged, incomplete, or contains an incorrect product, please contact VESTA LIGHTING as soon as possible and provide:

• Order number

• Product information

• Photographs of the package

• Photographs of the product

• Description of the issue

VESTA LIGHTING may require the original packaging and shipping materials for carrier claims or investigation.

All content appearing on the Website, including but not limited to:

• Logos

• Brand names

• Product names

• Product photographs

• Product drawings

• Graphics

• Videos

• Text

• Product descriptions

• Technical information

• Website design

• Software and code

is owned by or licensed to VESTA LIGHTING and is protected by applicable copyright, trademark, and other intellectual property laws.

You may view, download, or print portions of the Website for your personal, non-commercial use or for the purpose of evaluating or purchasing VESTA LIGHTING products.

You may not reproduce, modify, distribute, publish, transmit, sell, or commercially exploit Website content without prior written permission from VESTA LIGHTING.

VESTA LIGHTING, the VESTA LIGHTING name and logo, product names, service names, and other marks displayed on the Website may constitute trademarks, service marks, or trade names of VESTA LIGHTING or its licensors.

You may not use any VESTA LIGHTING trademark, logo, or trade name without prior written authorization.

If the Website allows Customers to submit reviews, photographs, comments, testimonials, or other content ("User Content"), you agree that your User Content will not:

• Violate any applicable law.

• Infringe another party's intellectual property rights.

• Contain defamatory, threatening, abusive, obscene, or fraudulent material.

• Contain malicious code.

• Violate another person's privacy or publicity rights.

By submitting User Content to VESTA LIGHTING, you grant VESTA LIGHTING a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

VESTA LIGHTING reserves the right to remove User Content that violates these Terms or that we determine to be inappropriate.

The Website may contain links to third-party websites or services.

These links are provided for convenience only.

VESTA LIGHTING does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Accessing third-party websites is at your own risk.

To the maximum extent permitted by applicable law, VESTA LIGHTING shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Use of the Website

• Inability to use the Website

• Purchase or use of products

• Improper installation

• Improper modification

• Misuse of products

• Delays in delivery

• Third-party services

• Loss of business, revenue, profits, or data

To the maximum extent permitted by applicable law, VESTA LIGHTING's total liability relating to a product or order shall not exceed the amount actually paid by the Customer for the product giving rise to the claim.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, VESTA LIGHTING shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Use of the Website

• Inability to use the Website

• Purchase or use of products

• Improper installation

• Improper modification

• Misuse of products

• Delays in delivery

• Third-party services

• Loss of business, revenue, profits, or data

To the maximum extent permitted by applicable law, VESTA LIGHTING's total liability relating to a product or order shall not exceed the amount actually paid by the Customer for the product giving rise to the claim.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

You agree to indemnify, defend, and hold harmless VESTA LIGHTING and its officers, directors, employees, agents, affiliates, suppliers, and service providers from claims, liabilities, damages, losses, costs, and reasonable attorneys' fees arising from:

• Your violation of these Terms;

• Your misuse of the Website or products;

• Your violation of applicable laws or regulations;

• Your negligent or wrongful conduct; or

• Your infringement of another party's rights.

By using the Website or placing an order, you consent to receive electronic communications from VESTA LIGHTING regarding your orders, account, products, services, policies, and other transactional matters.

Transactional communications may include:

• Order confirmations

• Shipping notifications

• Delivery updates

• Warranty communications

• Customer service communications

• Policy updates

If you separately opt in to marketing emails or text messages, those communications will be subject to the applicable marketing program terms and opt-out procedures.

You may unsubscribe from marketing emails using the unsubscribe link included in the applicable communication.

If VESTA LIGHTING offers an SMS or mobile messaging program, participation is subject to the applicable SMS/MMS Program Terms and Conditions and Privacy Policy.

By opting into the program, you consent to receive recurring text messages from VESTA LIGHTING regarding products, promotions, order-related information, or other permitted communications.

Message and data rates may apply.

You may opt out at any time using the instructions provided in the applicable text message.

Your use of the Website is also subject to our Privacy Policy.

The Privacy Policy explains how VESTA LIGHTING collects, uses, stores, and protects information obtained through the Website.

Please review the Privacy Policy before using the Website or creating an account.

VESTA LIGHTING reserves the right to suspend or terminate your access to the Website, account, or certain services at any time if we reasonably believe that you have violated these Terms or applicable law.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and other provisions that by their nature should survive termination will remain in effect after termination.

These Terms and any dispute arising from or relating to the Website, products, or transactions with VESTA LIGHTING shall be governed by the laws of the State of [STATE], United States, without regard to its conflict-of-law principles.

To the extent permitted by applicable law, any legal action arising out of or relating to these Terms, the Website, or the purchase or use of VESTA LIGHTING products shall be brought in the state or federal courts located in [COUNTY, STATE], and you consent to the jurisdiction and venue of those courts.

[This section should be finalized based on the legal entity and state in which VESTA LIGHTING conducts its U.S. business.]

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

VESTA LIGHTING's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or VESTA LIGHTING's right to enforce it in the future.

These Terms, together with the applicable:

• Privacy Policy

• Shipping Policy

• Warranty Policy

• Return Policy

• Product-specific terms

• Other policies expressly incorporated into these Terms

constitute the complete agreement between you and VESTA LIGHTING regarding your use of the Website and purchase of products, unless otherwise agreed in writing.

VESTA LIGHTING may update these Terms from time to time.

When changes are made, the revised version will be posted on the Website with an updated "Last Updated" date.

Unless otherwise required by law, changes will apply to future use of the Website and future orders.

If you have questions regarding these Terms & Conditions, please contact us:

VESTA LIGHTING

Email: support@vestalighting.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST
Website: www.vestalighting.com

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